What our customers say
| At Darlington Building Society we pride ourselves on putting our members and customers first. We invite everyone who opens a savings account or takes out a mortgage with us to rate our service. Below are comments from members who have opened a savings account or taken a mortgage out with us in the last 6 months.
“The service from the staff at the branch was outstanding. Nothing was too much trouble and we felt we were a name not a number.”
Mr & Mrs D, York
“Most recent helpful and courteous service has been in the best traditions of Darlington Building Society extended to me since 1953!”
Mrs P, Darlington
“Your staff were pleasant and helpful which was very much appreciated.”
Mrs L, Guisborough
“No aggressive sales. Able to see staff in branch in person.”
Miss H, Stockton
“All round excellent service. Recommend to friends and relations.”
Mr S, Bishop Auckland
“Always served by lovely, friendly staff.”
Mr W, Middlesbrough
“The staff helped me to choose which account to invest in with good explanations of what was on offer.”
Mrs W, Middlesbrough
“Admire the support given to NYSD Cricket League and to local hospices.”
Mr G, Middlesbrough
“Always received personal, caring service and generally feel fairness in these hard times.”
Mrs J, Stockton
“The staff are always very helpful, friendly and welcoming towards me.”
Mr T, Yarm
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