our vision and values
our vision
'To be the region's premier building society providing savings and housing services which are valued by our members.'
statement of purpose
Our Vision is to be the region's premier building society providing savings and housing services which are valued by our members.
we will achieve this by:
developing and improving our products and services
building a high image and involvement in our local community
promoting and protecting prudent and responsible attitudes to personal savings, home ownership and housing
attracting and retaining members
protecting our strong liquidity and capital positions
providing a supportive working environment for our staff to continually develop
statement of values
In 'looking after local interests' those values which are important to us are:
- the support of our members
- the needs and opinions of our membership and meeting expectations
- supporting our local communities
- our image and reputation
- providing a service which is always improving, is dependable, fair, open, polite and valued by our members
- the choice and diversity which independent mutual ownership brings
- the financial stability provided by strong capital and liquidity
- the continuous professional development of our staff, the relationships which we build with our partners and suppliers
statement of ethics
We will always aim to treat people with honesty and integrity, putting the interests of our members first.
