our vision and values

our vision

'To be the mutual provider of choice of savings, housing finance and related services for individuals served by our distribution network.'

statement of purpose

Darlington Building Society Group's principal objective is to support the sustained financial wellbeing of our members and customers.

to be achieved by:

developing and improving the delivery, range and quality of services offered by Group activities through trained and motivated staff 

building a high image and involvement in the community served by our points of access 

promoting and protecting prudent and responsible attitudes to personal savings, home ownership and housing 

attracting and keeping members to remain a financially strong, liquid and well capitalised independent financial firm in mutual ownership

statement of values

In 'looking after local interests' those values which are important to us are:

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