legal information about darlington building society

  • This website is owned by and operated by Darlington Building Society whose head office is at Sentinel House, Lingfield Way, Darlington, County Durham DL1 4PR. Phone: 01325 366366  Fax: 01325 741000  E-mail: sales@darlington.co.uk
  • Darlington Building Society is authorised and regulated  by the Financial Services Authority (FSA).  It is entered into the Financial Services Authority Register and its register number is 205895.  You can consult the Financial Services Authority's Register by accessing its website at www.fsa.gov.uk/register/
  • Darlington Building Society is a member of the Building Societies' Association and undertakes to comply with the following codes (copies of which are available on request):
    - Banking Code
    - Code of Conduct for the Advertising of Interest Bearing Accounts
  • Darlington Home Insure is managed by Heath Lambert Insurance Services, part of the Heath Lambert Group, who is a member of the General Insurance Standards Council.  The Heath Lambert Group are directly authorised by the Financial Services Authority, as a principal member for selling and managing general insurance.
  • The insurer of Darlington Mortgage Payment Protection is Groupama Insurance Company Limited.  Registered Number 995253.  Registered in England.  Registered office Groupama House, 24-26 Minories, London EC3N 1DE.  Member of the Association of British Insurers.  Authorised and regulated by the Financial Services Authority.
    The policy is administered on behalf of the insurer by FirstAssist Insurance Services Limited, Registered in England & Wales No 04617110.  Registered Office at Marshall's Court, Marshall's Road, Sutton, Surrey, SM1 4DU.  Authorised and regulated by the Financial Services Authority.
  • Details of our complaints procedure are available on request.  Darlington Building Society is part of the Financial Ombudsman Service.  For details of this scheme you may wish to visit the website of the Financial Ombudsman Service at www.financial-ombudsman.org.uk 
  • Darlington Building Society is part of the Financial Services Compensation Scheme
  • All our products and services
    - are only available to UK residents
    - are subject to availability and may be modified or withdrawn at any time without notice
    - are subject to conditions
  • Our mortgages are regulated by the FSA.  They
    - are only for the purchase of properties in England and Wales 
    - are governed by our rules, the mortgage conditions (2004) and special conditions relating to each mortgage type.  If there is a disagreement involving the mortgage conditions and the special conditions, the special conditions will apply.  
    - are usually only available to people who will live in the property they are buying with the mortgage.
    - are available to UK residents over the age of 18 who are resident in certain postcode areas or are existing customers of Darlington Building Society and who meet our conditions.
    - depend on your circumstances and a satisfactory valuation of the property you are buying.  Your property will be security for the loan and you may need to provide extra security, for example, by paying a higher lending charge.