Inside the Society

Find out all about Darlington Building Society and how we go about our business.

Our Society was formed almost 160 years ago in 1856, as the Darlington Working Men's Equitable Permanent Building Society, to benefit the local people of Darlington. Lots of things have changed since those early days, including our name, but Darlington Building Society's dedication to providing benefits to its members has not changed.

The Society is run by a Board of Directors whose principal functions are to determine the group's strategy & policies, to establish guidelines and to review business performance and management.

We are very transparent about the way we operate, our financial performance and results of our member votes. You can find details of our most recent accounts and AGM results here.

At Darlington Building Society we are committed to encouraging a culture of openness, accountability and transparency to help identify any form of malpractice or wrongdoing.

Here is some useful information to help you understand whistleblowing and whether this is the most appropriate route to raise your concern or whether there are other, better suited options for you.


Want to speak to a friendly staff member?

Sometimes it's easier to discuss things face-to-face. All our branches have staff ready and waiting to talk. If you’d like to discuss your options or you think you need help, call in at your local branch.

Branch finder

Alternatively call our enquiries line between:

9am and 5pm Monday to Friday or
9am and 12pm on Saturday

Our staff will be more than happy to help with any questions or queries