Our History, Vision and Values

Our Society was formed over 160 years ago in 1856, as the Darlington Working Men's Equitable Permanent Building Society, to benefit the local people of Darlington. Lots of things have changed since those early days, including our name, yet our purpose and ethos have not changed.

The Building Society Community

 

We believe in the power of community – and we’re proud to say that the community believes in the power of building societies.

A recent report from the Building Societies Association found that 68% of building society customers feel that their Society is an important part of the community – compared with 47% of big bank customers. It also found that 76% of consumers prefer to do business with organisations that support the communities in which they operate.

And this is true across the age range; a recent survey by McKinsey found that 70% of Generation Z - people born from the mid-1990s to the early 2000s – say they try to use products they consider as ethical.

Such findings are corroborated by statistics; in the first quarter of 2019, building societies accounted for 57% of the growth in the mortgage market. Savings balances increased by £3.8bn, a 35% market share, and up 18% on the £3.2bn increase in the same period last year.

It’s clear the future is bright for building societies, thanks to our strong ethical stance and the way we work with – and in – the communities we support.

 

Why choose Darlington Building Society?

 

Our Purpose

We operate as a mutual organisation which means we exist for our members. As with all building societies, we have no outside shareholders to pay dividends to. This means all of our profits are used to benefit our members through attractive interest rates and efficient and friendly service. We offer a straight-forward and attractive range of mortgage and savings products, especially designed to meet the current and future financial needs of our members and customers.
 
We have over 160 years experience and we are committed to remaining a strong independent mutual for the long term.

Vision, Mission & Values

Our vision is to be a thriving, independent regional building society that creates a feeling of pride amongst its staff, members and community.

Our mission is to develop our staff, technology, customers, brand and place ourselves at the heart of the communities we serve to make a real difference. We will share our funds people, resources, physical spaces and skills for mutual benefit.

Our values are:

  • People Helping People
  • Genuine in all we do
  • Make a real difference
  • Rewarding Membership and Loyalty

We will focus on 'what counts and not just what's counted', we will 'optimise profit, not maximise it'.