Meet the team

These mini biographies try to give you a little insight into some of the key people and departments within the Society.

Andrew Craddock

Chief Executive Officer

As CEO I am responsible for the overall leadership of the Society ensuring that, with the Board, Executive and Senior Management team, we deliver our strategy and corporate plan, provide excellent value for money products and services to our members, are a great place to work and make a genuine difference to the communities which we serve.

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Christopher White

Director, Finance

I manage the Finance and Treasury teams in the Society. Together we ensure that the Society remains a financially robust business.

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Niki Barker

Director, People and Culture

I manage the Human Resource, Learning & Development and Facilities Function within the Society, ensuring that we hire and look after the best people whilst providing excellent surroundings for our staff and customers.

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Darren Ditchburn

Chief Customer Officer

I am responsible for the distribution of products and services to customers through the Society’s distribution channels including; branches, intermediaries & online.

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Sarah Horley

Director, Service Excellence

I look after a team who are always looking to provide and enhance the customer journey by providing an effective, efficient and excellent customer service.