Our opening hours over the festive period
Please see below our opening times over the festive period for both branches and Head Office, including process times for payment requests:
Monday 19 – Friday 23 December – Open as normal
Saturday 24 December Christmas Eve – Closed
Sunday 25 December Christmas Day – Closed
Monday 26 December Boxing Day – Closed
Tuesday 27 December Bank Holiday – Closed
Wednesday 28 December – Open as normal
Thursday 29 December – Open as normal
Friday 30 December – Open as normal
Saturday 31 December New Year’s Eve – Closed
Sunday 1 January New Year’s Day – Closed
Monday 2 January Bank Holiday – Closed
Tuesday 3 January – Open as normal
Our ‘open as normal hours’ for Head Office are 9am until 5pm, visit our Help and Contact page for contact information for each department.
To see individual branch opening hours, please use our Branch Finder.
Important information on payment requests
Any transfer request received after 2.30pm on Friday 23 December will not be processed until Wednesday 28 December.
Any transfer requests received after 2.30pm on Friday 30 December will not be processed until Tuesday 3 January.
We wish all of our members a very Merry Christmas and a Happy New Year.