SLA Update

The below indicates how long it will take us to process your DIP and/or application. Once your application has been assessed you can track your case online.

Please note: all Decision in Principles will refer due to our manual underwriting process.

DIP = 1 day  |  Application initial assessment = 6 days*  |  Document review = 6 days*

*average time is dependent on all information provided being of an appropriate quality.

Last updated: 21 June 2024

Placing a case with us?

The case might be complex, the application process shouldn’t be.

To make the process easier for you, we’ve put together our top tools and advice to ensure your client’s case is considered swiftly and smoothly.

Is your client building their own home?

Once your clients build is complete, they can product transfer to one of our loyalty products without incurring an ERC, plus you will receive a proc fee of 0.2% for supporting their switch.

Follow us on LinkedIn

Stay up-to-date with all things Darlington Intermediaries, follow us on LinkedIn today.

Let us know what you think!

Your feedback shapes our service, so take two minutes to fill out the broker survey below.

We are an award-winning lender who understands there is no such thing as a simple mortgage application. Taking a personal, common sense approach to underwriting and flexible lending criteria. Our team of experts are able to discuss your application, explain our mortgage products or answer any other query.

Please note: This section of our website is for use by FCA authorised intermediaries only. If you are a customer please refer to our mortgage section.