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Here you will find all the answers to your savings related questions.
Call us immediately
...or call in to your local branch.
You, or a relative may have had an account with us in the past. But you don't know the number or have any paperwork. Darlington Building Society can help track it down.
Click here to find out how
There are many reasons you might need to take over the management of an account. Dont worry, we can help you get it sorted.
Below you can find a range of support including our mortgage jargon buster, debt advice and information regarding the fees and charges associated with our mortgages.
Support & FAQ's
If you are worried about your finances, we can offer you the support of our experienced and qualified Financial Support Team.
You can call us on
Or email us at
Our staff are available between:
Monday, Wednesday and Friday 9am-5pm
Thursdays 9am-5pm, and Saturday 9am-12pm.
We understand that registering a bereavement to us can be a difficult time and dealing with their finances can often be confusing.
At Darlington Building Society our Members are our priority and we are here to help you every step of the way and make the process as straightforward as possible for you.
You can find all of the information you need and what your next steps are here.
Click here to find out more
for our customers
Call our claims line
0845 001 0106
24 hours a day, 7 days a week
Call our emergency helpline
Call our advice line
We're FSCS accredited and are as careful with your money as you would be yourself.
Though rare, it can happen. We've got some handy tips on keeping your data safe.
If you've still got questions about our products, services or work in the community then visit our complete Frequently Asked Questions area.
See all FAQs
Ask a question online
You can call our enquiries line between
8am and 8pm Monday to Friday
9am to 1pm on Saturdays