Generally, Uinsure would carry out either a temporary repair or permanent repair where possible. For example, if you had a leak coming through your roof, the contractor will normally cover the exposed area in tarpaulin but will not repair or replace the missing roof tiles on the roof. If there was a break in at your home and a window was smashed leaving your home unsafe, they will arrange for a contractor to board the window up to make the home secure. Full repairs will not be covered and should be referred to the insurers of the building.
Sometimes it's easier to discuss things face-to-face. All our branches have staff ready and waiting to talk. If you’d like to discuss your options or you think you need help, call in at your local branch.
Alternatively call our enquiries line between:
9am and 5pm Monday to Friday or
9am and 12pm on Saturday
Our staff will be more than happy to help with any questions or queries
Or email us on: