What does buildings Accidental Damage cover include?

This covers unexpected and unintended damage caused by something sudden or external to the building, fixtures and fittings such as:

- A hole in a ceiling was created through putting your foot through it;

- A tap was left running in the bathroom and water overflowed;

- A pipe was hit whilst carrying out DIY;

- A key snapped in the lock;

- A kitchen surface is accidentally burnt by the placing of a hot pan.

It's important to bear in mind that this does not include wear and tear, gradual damage or mechanical fault.


Want to speak to a friendly staff member?

Sometimes it's easier to discuss things face-to-face. All our branches have staff ready and waiting to talk. If you’d like to discuss your options or you think you need help, call in at your local branch.

Branch finder

Alternatively call our enquiries line between:

9am and 5pm Monday to Friday or
9am and 12pm on Saturday

Our staff will be more than happy to help with any questions or queries