You can send a letter to us at the below address, or email us at firstname.lastname@example.org with your enquiry:
Customer Complaints (MPPI)
Darlington Building Society
Please let us have any paperwork you have and as much information as possible and we will look into it for you.
Sometimes it's easier to discuss things face-to-face. All our branches have staff ready and waiting to talk. If you’d like to discuss your options or you think you need help, call in at your local branch.
Alternatively call our enquiries line between:
9am and 5pm Monday to Friday or
9am and 12pm on Saturday
Our staff will be more than happy to help with any questions or queries
Or email us on: