Landlord Insurance

This home emergency helpline is automatically provided free of charge, as part of the policy. If you have suffered damage to your home and work is urgently required.

Domestic Emergency Helpline

What constitutes an emergency?

An emergency is a sudden unforeseen event which requires immediate corrective action to prevent damage or further damage to your home, to make your home safe and secure and to alleviate any unreasonable discomfort or risk.


If you still need to call our emergency helpline, you can do so on:

 0845 001 0106

24 hours a day, 7 days a week

Darlington Building Society will introduce you to Uinsure Limited who will undertake the selling and administration of your home insurance policy. The home insurance policy is underwritten from a panel of insurers. Details of the insurer applicable to this insurance will be stated within your policy schedule.

The Home Emergency policy is arranged by Uinsure, underwritten by Inter Partner Assistance Societe Anonyme which is fully owned by the AXA Assistance Group and administered by Arc Legal Assistance Limited. The Legal Expenses policy is arranged by Uinsure, underwritten by Inter Partner Assistance SA and Administered by Legal Insurance Management Limited.

Darlington Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Uinsure Limited is authorised and regulated by the Financial Conduct Authority.

Want to speak to a friendly staff member?

Sometimes it's easier to discuss things face-to-face. All our branches have staff ready and waiting to talk. If you’d like to discuss your options or you think you need help, call in at your local branch.

Branch finder

Alternatively call our enquiries line between:

9am and 5pm Monday to Friday (9:30am and 5pm Tuesday) or
9am and 12pm on Saturday

Our staff will be more than happy to help with any questions or queries