Ongoing Service

It is important to establish if anything has changed since our last meeting that might affect your plan.


Your update: This is your opportunity to update your adviser on any changes in your personal circumstances, the level of risk you now find acceptable and any changes in your objectives that might affect your existing financial plans.

Our update: This is our opportunity to update you on any key legislative or financial developments that could affect you.


• If your update delivers the need for new goals, these will be agreed and your plan adjusted

• If your update does not affect your plan, we will review our progress against your existing goals

• Investment portfolio performance analysis

• Review of investment portfolio asset allocation

Keeping you informed

Wren Sterling will send you Money Matters twice a year. This is our client magazine that covers topical financial stories with our commentary, and any related areas of interest such as property and legal issues that might be relevant. You will also receive our regular financial updates, Budget and Autumn Statement commentary and summary reports.

Adjusting your plan

The review and both updates are then used to adjust your financial plan where relevant.

This may include:

• Adjustment of your risk profile as required

• Rebalancing your investment portfolio to spread risk via diversification, and look outward at new investment opportunities

• Planning for new protection requirements

• Addressing inheritance planning

Want to speak to a friendly staff member?

Sometimes it's easier to discuss things face-to-face. All our branches have staff ready and waiting to talk. If you’d like to discuss your options or you think you need help, call in at your local branch.

Branch finder

Alternatively call our enquiries line between:

9am and 5pm Monday to Friday (9:30am and 5pm Tuesday) or
9am and 12pm on Saturday

Our staff will be more than happy to help with any questions or queries