If we can’t agree a solution, we may go to court to start proceedings to repossess your home.
Starting court proceedings does not necessarily mean that we will repossess your home as we will keep trying to solve the problem with you.
It’s important to remember that repossession is always a last resort. We’ll only start looking at repossession if we have no alternative because we haven’t been able to resolve the problem with you.
Talking to us as soon as you have any difficulty gives us a chance to look at as many different options as we can.
Before we repossess your home, we recommend that you get in touch with your local authority to see if they can find you somewhere else to live.
Please remember that if legal action has started, but your home has not yet been repossessed it is never too late to get in touch.
If your situation changes, we will consider all reasonable options to avoid repossession.