What our members say about us

As a Society we know that without continuous feedback we would not be able to grow. As a result all of our mortgage members on completion will receive a Satisfaction Survey. This is so our members can feedback any comments and rating they would like to feedback. This can also be done online along with reviews at: smartmoneypeople.com/darlington-building-society-reviews.

So, don’t take our word why you should consider a mortgage from us, see below for a read through some of our customer own comments:

Friendly efficient service - good response times.

Mr & Mrs C. (York)


Friendly efficient service - good response times.


Very professional service with personal approach – perfect.

Mr E (Sheffield)


Very professional service with personal approach – perfect.


Very good service - completed on said date.

Ms G


Very good service - completed on said date.

London

 

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We always aim to provide high levels of customer service so if you have liked your experience with Darlington Building Society then feel free to spread the word!

Need to discuss your options?

Sometimes it's easier to discuss things face-to-face. All our branches have a mortage advisor ready and waiting to talk. If you’d like to discuss your options or you would like some advice, call in at your local branch.

Branch finder

Alternatively call our enquiries line between:

8am and 8pm Monday to Friday
9am to 1pm on Saturdays

Our Mortgage Advisors will be more than happy to help with any questions or queries

Here you can pay your mortgage related fees online.

Pay application fees online