From internship to senior manager – with the help of an apprenticeship

From internship to senior manager – with the help of an apprenticeship


Published 9 February 2022


Jonathan Snee, one of Darlington Building Society’s senior managers, appreciates the value of an apprenticeship.

Jonathan started with the Society aged 16, working on the counter as a summer intern. Whilst at college, he continued work on Saturdays.

After gaining a degree in Media Production at Northumbria University, Jonathan wasn’t sure what to do next. By chance, the Teesside District Manager offered Jonathan a temporary role while he was looking for a job… and the rest is history!

Opportunity knocks

Jonathan worked as a Customer Service Assistant, enjoying it so much that he stayed on permanently.

At the same time, the Society approached Middlesbrough College to set up a Leadership & Management Apprenticeship for its employees. Jonathan quickly put his name down for a place on the course.

“It’s great that the Society thinks about succession, and to grow its own talent by creating internal opportunities to progress,” said Jonathan.

Jonathan attended college one day a month with a number of colleagues. In addition to his ‘day job’, he was completing assignments and applying lessons from the apprenticeship to his role.

When Jonathan was seconded to the role of branch supervisor at Guisborough, his apprenticeship lessons came into their own. The same could be said when he was promoted to branch manager shortly after. Then Jonathan took over the He then took on the flagship branch in Darlington. Today, he is a dual-site senior manager, with responsibility for both Darlington and Barnard Castle branches.

“Doing the ILM qualification as an apprentice gave me the theory and skills needed to know what is expected from a management position. It gave me the confidence to apply for promotions. I was able to use what I’d learned in my everyday role,” Jonathan said.

Supporting the next generation of talent

He is very supportive of apprenticeships, because he can see first-hand how they help aspirational employees to progress.

“I’m so proud of how well Chloe, the apprentice I’ve been mentoring, has done. And she should be proud of herself,” he said. “Chloe has been promoted during her apprenticeship. She now has a permanent job with Darlington Building Society, with great prospects for the future.”

Gaining an apprenticeship qualification was instrumental in Jonathan’s achievements to date, he acknowledged.

“The ILM course helped me to learn what I needed to bridge the gap into a leadership role. Darlington Building Society supports and encourages staff to develop their skills, progression is there for people who want it.”

Find out more about National Apprenticeships Week  – Home – National Apprenticeship Week

Find out more about careers at Darlington Building Society – Careers – Darlington Building Society