for more information about cookies and how to alter your preferences.
To comply with current legislation, we have to verify the identity of each applicant before we open a new account. This applies to new and existing members.
To do this we may use an electronic verification system. You must also let us have certain documents. If you open your account at a branch, you will need to let us have one proof of your name and one proof of your address. You must supply one original document from each list below:
We may consider alternative documents, please telephone your local branch or head office on 01325 366366 for further details.
If you are opening an ISA, you must provide a valid National Insurance Number (not a temporary National Insurance Number), as well as proving your identity.
If you are opening an account for a company or other organisation you must prove the identification of the account holders for:
The documentation required to evidence the identity of these individuals is the same as that listed above. In addition we require:
Looking for a little assistance, facts, figures or reassurance?